Customer Service Survey

It would help us if you would take a minute to answer the following questions to enable us to better evaluate our service to you. 

 

Please rate your answers:

5 = Excellent | 4 = Good | 3 = Average | 2 = Below Average | 1 = Poor

 

 Rate your satisfaction with the services and products we provide.  
 Rate your satisfaction with our technical support.  
 Rate the value you receive for the price you pay for the products and services.  
 Rate your overall satisfaction with our counter staff in assisting in your needs.  
 How "easy" or "convenient" are we to do business with?  

Please rate the following bill payment options that your would use (5 being the most preferred to 1 being the least interested in doing):

 Send Check by Mail    

Online Bill Pay   

Credit Card Payment by Phone   

Visit and pay at our location 

Automatic Deduction from Bank Account   
 How satisfied are you with our Internet Services?  
 How satisfied are you with our Phone Services?  
 How satisfied are you with our Cable Channels & Services?  
 Rate your overall satisfaction with our field staff in handling your needs at your location.